Question 1

Where do you deliver?

Accepted Answer

We deliver to 20 towns across Connecticut including Hamden, Meriden, Milford, Cheshire, Hartford, Fairfield, Newington, Stratford, Bridgeport, Manchester, Rocky Hill, Glastonbury, New Britain, Wethersfield, East Hartford, Shelton, West Hartford, Trumbull, North Haven, and Wallingford.

Question 2

When do you deliver?

Accepted Answer

We deliver every Saturday between 1pm and 6pm. Orders can be placed 24/7 on our website at cocoajoes.com.

Question 3

How do I order?

Accepted Answer

You can order anytime at cocoajoes.com/collections/customize-bundle. Simply choose your box size, customize your cookie flavors, and we'll hand-deliver them fresh on Saturday.

Question 4

What box sizes do you offer?

Accepted Answer

We offer three customizable cookie boxes: a 6-Pack for $24.99, a 12-Pack for $39.99 (save 20%), and a 24-Pack for $69.99 (save 30%). All boxes include free delivery.

Question 5

Are the cookies baked fresh?

Accepted Answer

Yes! All cookies are baked fresh the day of delivery every Saturday, individually packaged, and hand-delivered directly to your door.

Question 6

Are the cookies individually packaged?

Accepted Answer

Yes! Every cookie is individually packaged to ensure freshness and make sharing easy. Perfect for parties, gifts, and events.

Question 7

Do you have a storefront I can visit?

Accepted Answer

We are an online-only bakery based in Bloomfield, CT. We do not have a physical storefront — all orders are placed online and delivered to your door.

Question 8

Do you offer free delivery?

Accepted Answer

Yes! Free delivery is included with all cookie box orders — 6-Pack, 12-Pack, and 24-Pack.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, Shop Pay, and Amazon Pay.

Question 10

What chocolate do you use?

Accepted Answer

Every chocolate cookie is made with sustainably sourced Guittard chocolate chips — a San Francisco legacy of premium quality since 1868.

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